Refund Policy
Deposits, Scheduling & Cancellations
Go Future Greens LLC ("GFG") may require deposits to secure appointments, promotional pricing, specialty services, restoration work, or future scheduled services.
Customers may reschedule appointments with at least 24 hours' notice. Deposits may be applied to a future appointment if rescheduled within a reasonable timeframe approved by GFG.
Failure to provide adequate notice may result in forfeiture of all or a portion of the deposit.
Completed Services
Due to the nature of outdoor maintenance, cleaning, restoration, and repair services, refunds are generally not provided for services that have been completed.
If a customer believes a service was not performed as agreed, they must notify GFG within 48 hours of service completion. GFG will review the concern and may, at its sole discretion, provide a return service, service adjustment, account credit, or other reasonable resolution.
Results may vary based on turf age, installation quality, contamination levels, drainage conditions, weather, pet usage, and other site-specific factors.
Payments & Processing
Online payments are processed through third-party payment providers and Housecall Pro. Any payment disputes, chargebacks, or processing issues may be subject to the policies and procedures of those providers.
By booking services and submitting payment, customers acknowledge and agree to this Refund Policy.
For questions regarding cancellations, deposits, or service concerns, please contact Go Future Greens directly through our Contact page or at Info@GoFutureGreensLLC.com.