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Terms & Conditions

Service & Scheduling Policies

Estimates & Pricing
All Go Future Greens LLC ("GFG") pricing is based on the information provided at the time of booking or estimate request. Final pricing may vary based on turf condition, contamination level, accessibility, square footage, drainage issues, repair needs, or additional services requested on-site. Front yard, backyard, side yard, and separate turf sections may be considered separate service areas.

Deposits & Payments
A deposit may be required to secure scheduling, promotional pricing, specialty services, or restoration work. Remaining balances are due upon completion of service unless otherwise agreed in writing.

Scheduling & Cancellations
Appointment times are estimated arrival windows and may be adjusted due to weather, traffic, route scheduling, equipment issues, or prior service delays. Cancellations or rescheduling requests should be submitted at least 24 hours before the scheduled appointment.

Membership Plans
Membership services are recurring maintenance programs billed monthly unless otherwise specified. Membership pricing, service frequency, and included services may be modified with notice.

Turf Service Limitations & Customer Responsibilities

Service Limitations

GFG provides cleaning, maintenance, restoration, and repair services for artificial turf systems. Results may vary depending on turf age, installation quality, contamination levels, drainage conditions, weather, pet usage, and prior maintenance history. GFG does not guarantee complete odor elimination in all circumstances, particularly for heavily contaminated or aging turf systems.

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Repairs & Existing Conditions

GFG is not responsible for pre-existing turf damage, improper installation, drainage failures, hidden subbase conditions, seam separation caused by prior installation defects, or structural issues beneath the turf surface.

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Property Access & Utilities

Customers are responsible for providing reasonable access to the service area, including access to water, electrical outlets (if needed), gates, and entry points.

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Pets & Safety

Customers are responsible for securing pets during service appointments and following recommended drying or treatment times after service.

Media, Promotions & Company Policies

Promotions
Grand Re-Opening pricing and promotions are valid only for qualifying services booked with the required deposit by 7/31/26 unless otherwise modified by GFG.

Photos & Video Content
GFG may photograph or record service areas before, during, or after service for quality control, training, documentation, marketing, website content, and social media purposes unless otherwise requested in writing before service begins. No personal customer information will be shared publicly without permission.

Limitation of Liability
GFG’s liability is limited to the amount paid for the specific service provided. GFG shall not be liable for indirect or consequential damages related to turf conditions, drainage issues, odors, repairs, landscaping conditions, or service delays.

Acceptance of Terms
By booking, scheduling, or receiving services from Go Future Greens LLC, the customer acknowledges and agrees to these Terms & Conditions.

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